Virtual computer rooms

Connect to HV-DESKTOP via Windows App

Below you will find instructions on how to connect to HV-DESKTOP using the Windows App, for both Windows and Mac.

Windows:

Download and install:

• If you are using a private computer:
  Open the Microsoft Store and search for Windows App. Click Download (or Install).
• If you are using a computer belonging to Högskolan Väst (HV computer):
  Open the Company Portal and install the Windows App from there.
  
  Start the app and log in

1. Launch the Windows App from the Start menu.
2. The welcome screen appears:
   Welcome to Windows App. 
3. Click on Go to devices
   (Note: Do not use “Add a remote PC” – that is for manually connecting to individual computers.)
4. Log in with your HV account:

• Username:
  - Staff: username@hv.se
  - Student: username@student.hv.se (e.g. buba0001@student.hv.se)
• Password: Your usual HV password.
  
  
• Multi-factor authentication (MFA): You will be asked to complete an MFA sign-in. Follow the instructions in your authenticator app. Sign in with MFA

Use HV-DESKTOP

• After logging in, your HV-desktop virtual computer will automatically appear under workspaces. Double-click it to launch it.

Mac:

Download and install

1. Open the App Store on your Mac.
2. Search for Windows App. The publisher should be Microsoft Corporation. 
3. Click Get to install the app.

Start the app and log in

1. Launch the Windows App.
2. After staring click on Devices. Then click on + up to the right and choose Add Work or School account. 
   
3. Log in with your HV account:
   Username:
   Staff:username@hv.se
   Student:username@student.hv.se (e.g. buba0001@student.hv.se)
   Password: Your usual HV password.
   
   
4. Multi-factor authentication (MFA): Complete the MFA login as instructed.
   Log in with MFA

Use HV-DESKTOP

• When the login is complete, the “HV-desktop” icon will appear under workspaces. Double-click it to start.