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Eduroam is available at almost all European universities and at airports, libraries, hotels and trainstations. It is also available in other parts of the world.

requirements for access to eduroam

In order to use eduroam you must have proven your identity and you also have to set a separate password for eduroam in the system My Account.

Please note that if you are staff or student and have got a West Card you have already proven your identity!

You will find more information on how to identify yourself and change your eduroam password under the heading "FAQ about eduroam".

Installation of Eduroam

On the guide page you'll find guides for installation of Eduroam on some common types of devices.

The easiest way to install eduroam is if you can do the installation using the installer file for your system. To install, follow the installation guide, on the guide page under the heading Wireless network.

Go to the Guide page

FAQ about eduroam

How do I identify myself?

The easiest way to prove your identify is to show a valid photo ID at the servicecenter and say that you want to prove your identity. The vast majority have already done so in connection with getting the West Card.

Another possible way to prove your identity is by using an electronic identification. In our system, you can do so by browsing to, click Edit, log in, and choose to identify yourself. Then you are able to prove your identity by signing in with the login you received from

Password Management

You set your eduroam password and manage your passwords in the system My Account. Note that the passwords for HV account and eduroam must be different, but they have the same safety requirements.

If you previously have installed eduroam and then change your eduroam password, you will need to change the password in the eduroam connection on your devices. You usually do this by reinstalling eduroam.

Manual configuration of eduroam

If for some reason it is not possible to install using the installer file, try to make a manual installation. Ask servicecenter for another installation guide. You will find the certificate wich is mentioned in the installation guide below.

WLAN settings

SSID: eduroam Please note! eduroam needs to be written in lowercase letters.

Security: WPA2 Enterprise, with AES as encryption Please note! WPA private, WPA Enterprise and WPA2 private will not work. TKIP as a krypto will not work either.

Authentication Method: EAP-PEAP with MS-CHAP2

Username: (Your username followed by (that is for both students and staff) example:

Some systems will ask for an internal and an external identity. Enter on both.

Password: Your eduroam password.

Authentication Server: Please note! This is important to check. Your computer will ask you to approve the login server. If you allow any login server, you risk sending your password to the wrong server.

Certificate Authority: University West CA Please note! Some systems require that you have the CA certificate on your computer before you can authenticate the login server. If so, you need to download and install one of the following root certificates:

Certificates for PC
Certificates for Mac

Download the certificate file and double-click it. Choose to install the certificate in the Certificate Store called Trusted Root Certification Authorities.

Before you install, check that the certificate matches the following information:

Subject Key Identifier: b3 bc 8e d0 bc 88 23 2b 93 97 af a9 42 d3 bf 06 e1 42 10 1d

SHA1 Thumbprint: d5 51 50 69 34 25 17 74 ae 48 31 20 6c b4 42 dc 0f e2 42 96

Google Chromebook users also need this certificate: