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This is how you get your card

The West Card is personal and you can only get a West Card if you are an employee or registered as a student on a course or program at University West. You can get it at our Servicecenter after your are registered and have created an account. Bring your ID. You return the West Card after you have finished your studies or employment. If you study on distance yo do not need a West Card.

Create an account? Go to https://mittkonto.hv.se/?lang=en  Select "CREATE ACCOUNT" and follow the intructions.

Forgot your PIN code? Go to https://mittkonto.hv.se/?lang=en Select "EDIT" and follow intructions. 

Enter the university outside opening hours

To enter the university outside opening hours you hold up your card in front of the readersweap placed beside the entrance doors. Then you enter your personal code. You need to leave Campus at 23:00 the latest. In the morning, you can enter at the earliest at 06:00 if you are an employee and at 07:00 if you are a student.

Lock/unlock instructions

To be able to unlock group rooms or offices you need the validate the card. By validating your card it is 'activated' for a period of 12 hours. The validating points are  located strategically around the campus.

How to validate your card 

You place the card in one of the validation points and enter your 4-digit personal code. Hold up the card again and wait for the little green man. By validating your card it is 'activated' for a period of 12 hours.

How to set the door in an unlocked position

Hold the card still against the reader. A green light flashes once.
Remove the card. Wait a maximum of 3 seconds.

Hold the card still against the reader. A green light now flashes 4 times. The door is now in an unlocked position.

How to set the door back to a locked position

Hold the card still against the reader. A yellow light flashes once.
Remove the card. Wait a maximum of 3 seconds.

Hold the card still against the reader. A green light now flashes 4 times.
The door is now in a locked position.

Rules for the West Card

It is your responsibility to make yourself aware of the rules that apply to the use of your West Card during the period in which you possess one.The card is a valuable item and has several functions at University West.
The card is personal to you and must not be lent to anyone else.
The card and the PIN code should not be kept in the same place.
Never allow anyone who does not have permission to be on campus by letting them in with your card.
If you lose your card you must, as soon as you become aware that it is missing, contact the Reception (tel. no 0520 22 30 00) and report it as lost. If you need a replacement card, a charge of 50 SEK will be made.
In cases of repeated misuse, the university can demand the return of your card.
Treat your card carefully and make sure that it is not bent or exposed to moisture or extremes of temperature.
For library loans and the loan/rental of technical equipment special rules apply. If you use these services you are responsible for acquainting yourself with the particular regulations that apply.
On the completion of your studies you must return the card to the Servicecenter.
If you have any questions about the West Card, please contact the Servicecenter.

Order key tag for PTW

Department leaders at PTW can order access tag for staff and students. 

When a case has been received and a tag has been created, a message is sent to the requester and the person who will use the tag. The case is subsequently closed. Tag can be found in the Service Center on Campus for collection upon presentation of ID document, recipient form must be signed and copy given to the visitor. The signed form is stored in a binder at Campus Support.
The person who orders a tag must notify changes in access if, for example, the person quits prematurely. Changes are communicated to the Service Center as a regular matter. The tag should be returned to the Service Center when the person should no longer have access to the premises. Lost tag must be reported to the Service Center.
Delivery time to get eligibility is 5 working days.

Kontakt


Servicecenter

Servicecenter Coordinated service for the entire university. The service center is located on the entrance floor in building G and offers service and support to students, visitors and employees at University West.
servicecenter@hv.se Main entrance
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