MyPage is a collaboration portal, and it is integrated with the various components of Office 365. You can read and write messages, share documents and create sites for collaboration, with participants inside and outside the University West. It is in and through MyPage you reach your information.
To log in to My Page/Office 365/e-mail, enter your username followed by @student.hv.se. This may look like this: firstname.lastname@example.org
Then enter your ordinary password.
Email with an inbox of 50 GB storage per user, shared calendars and tools for task management. Attach files up to 18 MB.
Each user get their own storage space of 1TB in Microsoft OneDrive for Business. The maximum size of each file is 2GB. Share documents easily with others. Get started with Onedrive for Business.
Create and edit Word, OneNote, PowerPoint and Excel documents from any web browser.
Office software package for download and installation on your personal computer.
Go to the page about Office software for private computer.
Screen sharing with one click, video conferencing with HD quality and whiteboard. Excellent for distance learning. More about Skype for Business.
The most common problems when trying to sign in to Office 365 are:
Your email address is constructed as follows: email@example.com. You get an additional number after the name if any other account holder has the same name as you.
You have access to all e-mail addresses of students and staff at the university, by "Search Student or Staff" in "My Account". This means, of course, that your e-mail address is also available to students and staff at the university.
Our spam protection (spam = undesired e-mail) classifies e-mail messages as spam according to certain rules. Thereafter some e-mails will be moved to the Junk Mail folder depending on which of our spam filters is beeing used. Spam will be tagged with either --SPAM-- or ++SPAM++ in the subject-line.
Please note! It is important that you check the junk mail folder frequently because email can be incorrectly classified as spam, and in such cases report this to servicecenter so that we can adjust this.
"Clutter" is a feature in Outlook, which allows low-priority email to be sorted out and moved to a separate folder automatically. This folder is called "Clutter".
This function sorts the emails with a low priority. Which emails that are considered to have low priority is controlled by which emails you have previously ignored. Thereafter these emails are moved automatically to the Clutter folder. You can get the system to quickly learn which emails that are less important, by manually moving them to the Clutter folder.
Please note that important emails accidentally may be moved to the Clutter folder. Therefore, it is important that you now and then check the emails in the Clutter folder and move those who shouldn't be there to your normal inbox.
If you do not want any email to be moved to Clutter you should disable this feature. In such cases, do this:
You can read more about Clutter in Office 365 help.
One year after your last registration on a course with us, your account will be closed. This means that you will no longer be able to access your files, email, OneDrive or Microsoft Office software if you have installed Office 365 ProPlus with your University West license. Remember to copy the data (files, emails and attachments) that you want to save before your account is closed!
For problems with e-mail you can turn to Servicecenter. For other services please consult support.office.com.